Privacy Policy
Effective Date: January 1, 2026
Louis Grill ("we," "us," "our," or "Company") operates the louisgrill.co.za website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the website includes:
- Personal Data: Name, email address, phone number, and other contact details you voluntarily provide.
- Technical Data: IP address, browser type, operating system, and device information.
- Usage Data: Pages visited, time spent on site, links clicked, and referring URLs.
- Cookies: Persistent and session-based cookies to enhance user experience and track affiliate conversions.
- Location Data: General geographic location based on IP address (not precise geolocation).
How We Use Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our website and services.
- To track affiliate referrals and commission calculations.
- To conduct analytics and understand user behavior and preferences.
- To send promotional emails and newsletters (with opt-out options).
- To comply with legal obligations and prevent fraudulent activity.
- To personalize your experience and deliver relevant content.
Cookie Policy
Our website uses cookies to enhance functionality and analyze site performance. The types of cookies we use include:
- Essential Cookies: Required for site functionality and security.
- Analytics Cookies: Track user behavior to improve our website.
- Affiliate Tracking Cookies: Monitor referral traffic and commission attribution.
- Marketing Cookies: Used to deliver targeted advertising and measure campaign effectiveness.
You may opt out of non-essential cookies through your browser settings or by using our cookie consent tool on the website. Please note that disabling certain cookies may affect site functionality.
Third-Party Links
Louis Grill is an affiliate website that links to online casinos, gambling platforms, and other third-party websites. We are not responsible for the privacy practices, content, or policies of these external sites. We strongly encourage you to review the privacy policies of any third-party website before providing personal information or engaging in gambling activities. Your use of third-party sites is at your own risk and subject to their terms and conditions.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data (subject to legal obligations).
- Right to Restrict Processing: Request limitation of how we use your data.
- Right to Data Portability: Receive your data in a structured, portable format.
- Right to Object: Opt out of marketing communications and certain processing activities.
For residents of South Africa, these rights are governed by the Protection of Personal Information Act (POPIA). EU and UK residents may have additional rights under GDPR. US residents may have rights under applicable state privacy laws including CCPA.
Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Typically:
- Account information is retained for the duration of your engagement with our site.
- Analytics and usage data are retained for up to 24 months.
- Affiliate tracking data is retained for commission settlement and audit purposes (typically 12-24 months).
- Marketing data is retained until you unsubscribe.
You may request deletion of your data at any time, subject to legal and contractual obligations.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or have privacy concerns, please contact us:
Email: privacy@louisgrill.co.za
Website: louisgrill.co.za
We will respond to all inquiries within 30 days in accordance with applicable data protection laws.
This Privacy Policy was last updated on January 1, 2026, and may be updated periodically. We encourage you to review this page regularly for changes.